CPO Property Maintenance & Inspections Flashcards

What is the primary purpose of a preventive maintenance program in HUD-assisted housing?

Answer: To proactively maintain building systems and prevent costly emergency repairs

Preventive maintenance programs proactively address building system upkeep to extend asset life and reduce the frequency and cost of emergency repairs.

Under HUD guidelines, what is the standard timeframe for completing emergency maintenance requests?

Answer: Within 24 hours

Emergency maintenance requests involving immediate threats to health, safety, or habitability must generally be addressed within 24 hours under HUD guidelines.

What is a work order system used for in property maintenance management?

Answer: To document, assign, track, and close maintenance requests systematically

A work order system provides a structured process for logging, assigning to staff, tracking progress, and documenting completion of all maintenance requests.

Which of the following is an example of a capital improvement rather than routine maintenance?

Answer: Installing a new roof on the building

Installing a new roof is a capital improvement because it involves a major expenditure that extends the useful life of the property, unlike routine repairs that maintain existing conditions.

What is the purpose of a move-out inspection conducted before a tenant vacates?

Answer: To document existing conditions and identify damage beyond normal wear and tear

Move-out inspections document the condition of the unit to distinguish tenant-caused damage from normal wear and tear, which determines the appropriate security deposit disposition.

What does 'normal wear and tear' mean in the context of HUD tenant unit conditions?

Answer: Deterioration that occurs through ordinary, reasonable use of the unit

Normal wear and tear refers to gradual deterioration resulting from ordinary use of a unit, for which tenants cannot be charged against their security deposit.