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Leadership Development & Team Management Flashcards

7 cards from real CPL practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership Development & Team Management flashcards as text

  1. A program leader is onboarding a new team member who has high skill but low motivation. According to Situational Leadership, which style is most appropriate?

    Answer: S3 – Supporting

    S3 (Supporting) is appropriate for individuals with high competence but low confidence or commitment, focusing on encouragement.

  2. Which of the following BEST describes 'servant leadership' in a program context?

    Answer: The leader focuses on removing barriers and supporting team members' success

    Servant leadership, coined by Robert Greenleaf, centers on supporting and empowering others to do their best work.

  3. A program leader wants to build a high-trust team culture. Which behavior has the GREATEST impact on trust?

    Answer: Consistently following through on commitments

    Trust is most reliably built through consistent, reliable follow-through—doing what you say you will do.

  4. Which team development stage in Tuckman's model is characterized by open conflict and power struggles?

    Answer: Storming

    In the Storming stage, team members challenge each other and the leader as they compete for roles and negotiate norms.

  5. A CPL is leading a cross-functional team with members from different departments. The MOST effective way to align the team is to:

    Answer: Establish a shared purpose and common goals at the outset

    A unified shared purpose gives cross-functional teams a common direction that supersedes departmental loyalties.

  6. In emotional intelligence (EQ) frameworks, which competency involves understanding how your emotions affect others?

    Answer: Relationship management

    Relationship management uses emotional insight to influence, inspire, and manage others effectively, including understanding impact on them.

  7. Which delegation strategy is MOST appropriate when assigning a high-stakes task to a capable but inexperienced team member?

    Answer: Delegate with clear checkpoints and available support

    Delegating with checkpoints balances development opportunity with risk management for high-stakes assignments.