CPI Training Needs Analysis & Program Evaluation Flashcards

Which level of Kirkpatrick's model specifically measures on-the-job behavior change after training?

Answer: Level 3 - Behavior

Level 3 (Behavior) assesses whether participants applied what they learned to their job, typically evaluated through supervisor observation or follow-up assessments.

The Phillips ROI Methodology extends Kirkpatrick's model with a fifth level. What does Level 5 measure?

Answer: Return on investment (ROI) as a financial percentage

Jack Phillips' Level 5 calculates the financial return on investment by comparing total training costs against the measurable monetary benefits produced.

A 'task analysis' in instructional design is primarily used to do what?

Answer: Break down complex tasks into individual steps and required sub-skills

Task analysis systematically examines the steps, knowledge, and skills required to perform a specific job task to inform curriculum and content design decisions.

Which tool is most commonly used to collect Level 1 Reaction data immediately after training?

Answer: Participant feedback survey or 'smile sheet'

Post-training feedback surveys are the standard tool for collecting Level 1 reaction data, measuring participant satisfaction with the training experience.

When conducting a 'person analysis' during needs assessment, an instructor is trying to determine what?

Answer: Which specific individuals need training and what gaps they have

Person analysis focuses on identifying which employees need training and diagnosing the specific knowledge, skills, or attitude gaps they currently have.

Formative evaluation in training design refers to what type of evaluation?

Answer: Evaluation conducted during development to improve the program before launch

Formative evaluation occurs during the design and development phase, gathering iterative feedback to revise and improve training before final delivery.