Client Intake & Interview Ethics Flashcards
7 cards from real CPI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Intake & Interview Ethics flashcards as text
A client begins crying during an intake interview while describing a traumatic event tied to the alleged haunting. What is the most ethical response?
Answer: Pause, offer empathy, and allow the client to set the pace
Pausing and offering empathy respects the client's emotional state and maintains a trauma-informed approach.
Which of the following best describes 'informed consent' in a paranormal investigation intake?
Answer: The client is fully informed of the investigation process, risks, and their right to withdraw
Informed consent requires clients to understand what the investigation involves, potential outcomes, and their ability to withdraw at any time.
During intake, a client reveals they have a history of mental illness. How should the investigator proceed?
Answer: Note the information, treat the client with dignity, and consider referral to mental health resources if needed
Investigators should document relevant history, treat clients respectfully, and recommend professional mental health support when appropriate.
A team member wants to share a client's name and address on social media after an investigation. What is the correct action?
Answer: Prohibit it unless the client has given explicit written permission
Client confidentiality must be maintained; personal information may only be shared with explicit written consent.
What is the primary purpose of a pre-investigation intake questionnaire?
Answer: To gather baseline information about reported activity and rule out non-paranormal causes
The intake questionnaire helps investigators understand reported activity and identify mundane explanations before committing to a full investigation.
Which ethical principle requires investigators to avoid exploiting vulnerable clients who are frightened or grieving?
Answer: Non-malfeasance
Non-malfeasance means 'do no harm,' which includes not exploiting clients' fears or grief for personal, financial, or reputational gain.
A client insists the investigator confirm that their home is haunted before the investigation begins. What should the investigator do?
Answer: Explain that conclusions can only be drawn after a thorough, evidence-based investigation
Ethical investigators do not pre-confirm paranormal activity; findings must be based on evidence gathered during the investigation.