Quality Improvement Flashcards
7 cards from real CPHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Improvement flashcards as text
A hospital implements a central line insertion checklist and sees CLABSIs drop from 4.2 to 0.8 per 1,000 line-days. This improvement is BEST attributed to which type of intervention?
Answer: Process standardization using evidence-based practice
Standardizing the insertion process through a checklist is a process improvement intervention grounded in evidence-based practice that reduces variation and prevents infections.
Which measure is considered an 'outcome measure' in the Donabedian quality framework?
Answer: Hospital-acquired pressure injury prevalence rate
Outcome measures reflect the end results of care on patients' health status, such as complication rates, mortality, or adverse event rates.
When analyzing a medication error involving a look-alike/sound-alike drug, the quality improvement team should focus PRIMARILY on:
Answer: Redesigning the system to prevent future errors of the same type
A systems approach recognizes that errors result from system failures rather than individual negligence, and focuses on redesigning processes to make errors less likely.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures:
Answer: Patients' perspectives on their hospital care experience
HCAHPS is a standardized survey that publicly reports patients' perspectives on hospital care, including communication, responsiveness, and cleanliness.
A 'near miss' event in patient safety is BEST defined as:
Answer: An error that was caught and corrected before reaching the patient
A near miss is an unsafe condition or unplanned event that did not reach the patient but had the potential to cause harm if not intercepted.
Lean methodology in healthcare quality improvement primarily aims to:
Answer: Eliminate waste and improve efficiency in care delivery processes
Lean focuses on identifying and eliminating waste (non-value-added activities) in processes to improve efficiency, flow, and quality.
A hospital's quality team discovers that surgical site infection (SSI) rates are significantly higher on one surgical unit than others. The MOST appropriate next step is to:
Answer: Conduct a detailed process review to identify practice variations on that unit
Identifying practice variations through a focused process review helps uncover unit-specific factors contributing to the higher infection rate before implementing targeted interventions.