Loss Prevention Flashcards
7 cards from real CPHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Loss Prevention flashcards as text
Which element is MOST important when designing a healthcare organization's safety culture?
Answer: Non-punitive reporting environment that encourages transparency
A non-punitive, psychologically safe environment encourages staff to report errors and near misses, which is the foundation of a strong safety culture.
Under the Emergency Medical Treatment and Labor Act (EMTALA), a hospital's primary obligation to any person presenting to the emergency department is to:
Answer: Perform a medical screening examination and stabilize emergency conditions
EMTALA requires hospitals to provide a medical screening exam and necessary stabilizing treatment regardless of ability to pay.
Which communication tool is designed to improve handoff safety between clinical providers?
Answer: SBAR (Situation, Background, Assessment, Recommendation)
SBAR is a structured communication framework used during patient handoffs to convey critical information clearly and consistently.
A hospital voluntarily discloses an adverse event to a patient and family. This practice is BEST supported by which principle?
Answer: Disclosure and apology programs
Disclosure and apology programs support honest communication about adverse events and often reduce litigation by addressing patient concerns directly.
Which of the following BEST describes the purpose of 'tail coverage' in a claims-made malpractice policy?
Answer: Covers claims filed after a physician retires or leaves a position for incidents that occurred during the policy period
Tail coverage (extended reporting endorsement) allows claims arising from incidents during the policy period to be reported after the policy terminates.
Which factor is a leading contributor to diagnostic errors in healthcare settings?
Answer: Cognitive bias and premature closure in the clinical reasoning process
Cognitive biases such as anchoring and premature closure, where a clinician stops considering alternative diagnoses too early, are primary drivers of diagnostic error.
A healthcare organization benchmarks its claim frequency against national data. This activity is part of which risk management function?
Answer: Risk identification and analysis
Comparing internal claims data to external benchmarks is a risk identification and analysis activity that reveals relative performance and areas for improvement.