CPHRM Flashcards
7 cards from real CPHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 CPHRM flashcards as text
Which element is MOST critical for an informed consent document to be legally valid?
Answer: Patient's voluntary agreement with decision-making capacity
Valid informed consent requires that the patient have decision-making capacity and voluntarily agree without coercion after receiving adequate information.
The COSO Enterprise Risk Management framework emphasizes that risk appetite should be set by:
Answer: The board of directors and senior management
COSO ERM specifies that risk appetite is established by the board and senior management as part of strategy setting.
A hospital's peer review records are generally protected from discovery in malpractice litigation primarily because of:
Answer: State peer review protection statutes
Most states have enacted peer review protection statutes that shield peer review proceedings and records from discovery in civil litigation.
Which metric measures the average cost of claims closed within a specified period, used to evaluate claims management effectiveness?
Answer: Average paid loss per closed claim
Average paid loss per closed claim benchmarks how much money the organization is paying per resolved claim, indicating claims management efficiency.
A 'tail' policy in professional liability insurance protects against:
Answer: Claims reported after a claims-made policy has been cancelled or expired
A tail (extended reporting endorsement) extends the reporting window after a claims-made policy ends, covering incidents that occurred during the policy period but are reported later.
The Joint Commission defines a sentinel event as an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. The phrase 'risk thereof' means:
Answer: Significant chance the outcome could have resulted in death or serious injury
'Risk thereof' expands the sentinel event definition to include near-miss events with significant potential for death or serious harm, not just actual adverse outcomes.
In healthcare risk management, 'occurrence screening' is best described as:
Answer: A systematic review of medical records to identify potential adverse events using pre-defined criteria
Occurrence screening uses established criteria to retrospectively review medical records and flag potential adverse events for further investigation.