CPHR Human Resources Metrics Reporting 2

Question 1

A company's revenue per employee is $180,000 and industry average is $220,000. What does this gap most likely indicate?

Accepted Answer

Workforce productivity is below industry benchmarks

Answer

The company has too few employees

Answer

Compensation costs are too high

Answer

Revenue reporting is inaccurate

Question 2

Which metric best measures the effectiveness of a succession planning program?

Accepted Answer

Percentage of key roles filled internally

Answer

Time-to-fill for external hires

Answer

Employee net promoter score

Answer

Training hours per employee

Question 3

When calculating cost-per-hire, which cost should NOT be included?

Accepted Answer

New hire's first-year salary

Answer

Job board advertising fees

Answer

Recruiter salaries

Answer

Background check fees

Question 4

A dashboard shows voluntary turnover spiking among employees with 1–2 years of tenure. What is the most appropriate HR response?

Accepted Answer

Investigate onboarding and early career development programs

Answer

Increase base salaries organization-wide

Answer

Reduce benefits to cut costs

Answer

Freeze new hiring immediately

Question 5

What does a high internal promotion rate metric primarily signal to stakeholders?

Accepted Answer

The organization has strong talent development and retention practices

Answer

Recruitment costs are rising

Answer

External hiring is preferred

Answer

Performance management is lenient

Question 6

An HR analyst wants to determine whether a training program improved sales performance. Which approach is most rigorous?

Accepted Answer

Compare pre- and post-training sales data for the trained group against a control group

Answer

Survey participants about satisfaction post-training

Answer

Track training completion rates

Answer

Monitor manager feedback forms

Question 7

Which of the following is an example of a leading HR indicator?

Accepted Answer

Current employee engagement scores

Answer

Last year's total turnover rate

Answer

Prior year absenteeism cost

Answer

Settled discrimination lawsuits