Practice Test Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Practice Test flashcards as text
Which statistical tool is most appropriate for identifying the root cause of a recurring medication dispensing error?
Answer: Fishbone (Ishikawa) diagram
A fishbone diagram systematically identifies potential causes of a problem by categorizing factors such as people, process, equipment, and environment.
A hospital wants to reduce surgical site infections. Which improvement model is MOST commonly used in healthcare quality improvement?
Answer: Plan-Do-Study-Act (PDSA)
The PDSA cycle is the most widely used quality improvement model in healthcare, promoting iterative testing of changes.
When benchmarking clinical outcomes, what is the primary purpose of risk adjustment?
Answer: To compare performance across providers with different patient populations
Risk adjustment accounts for differences in patient severity and case mix so that outcomes comparisons are fair across different organizations.
Under the National Patient Safety Goals, which patient identification practice is required before administering medications?
Answer: Use at least two patient identifiers
The Joint Commission requires at least two patient identifiers (e.g., name and date of birth) to be verified before any care or treatment.
A quality professional reviews sentinel event data across a health system. Which action is the BEST first step?
Answer: Conduct a root cause analysis
Root cause analysis (RCA) is the required first step after a sentinel event to identify system-level contributing factors.
Which measure is classified as a 'structure' measure in Donabedian's framework?
Answer: Nurse-to-patient staffing ratio
Structure measures assess the attributes of the setting where care is delivered, such as staffing ratios and facility resources.
A CPHQ professional is designing a patient safety survey. Which response scale is most commonly used to measure attitudes and perceptions?
Answer: Likert scale
The Likert scale (e.g., strongly disagree to strongly agree) is the most widely used format for measuring attitudes in healthcare surveys.