Trivia Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Trivia flashcards as text
Which IHI model uses iterative small-scale tests to drive improvement cycles?
Answer: Plan-Do-Study-Act (PDSA)
The PDSA cycle is IHI's iterative model for testing changes on a small scale before spreading successful improvements.
What is the primary purpose of a 'cause-and-effect diagram' (fishbone diagram) in quality improvement?
Answer: Identify and categorize potential causes of a problem
The fishbone (Ishikawa) diagram organizes potential causes of a problem into categories for systematic analysis.
In peer review processes, 'blinded review' means that:
Answer: Reviewers do not know the identity of the practitioner being reviewed
Blinded peer review conceals the practitioner's identity from reviewers to reduce bias in performance evaluation.
Which term describes care that is tailored to individual patient needs, values, and preferences?
Answer: Patient-centered care
Patient-centered care respects and responds to individual patient preferences, needs, and values in all clinical decisions.
The National Patient Safety Goals (NPSGs) are published annually by which organization?
Answer: The Joint Commission (TJC)
The Joint Commission publishes and updates the NPSGs annually to address the most critical patient safety challenges.
In statistical terms, a 'common cause variation' in a healthcare process indicates:
Answer: Normal, predictable variation inherent to the process
Common cause variation is random variation that is always present in a stable process and requires systemic redesign to reduce.
Which quality concept refers to designing systems so that errors are impossible or immediately obvious?
Answer: Poka-yoke (error proofing)
Poka-yoke, from Lean methodology, refers to mechanisms that prevent errors from occurring or make them immediately detectable.