Trivia Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Trivia flashcards as text
The 'Swiss Cheese Model' of accident causation in healthcare was developed by which theorist?
Answer: James Reason
James Reason developed the Swiss Cheese Model, which illustrates how multiple system failures align to allow errors to reach patients.
Which measure type evaluates whether a healthcare process is performed according to evidence-based guidelines?
Answer: Process measure
Process measures assess whether specific evidence-based steps in care delivery are being performed correctly.
In healthcare quality, 'reliability' refers to which concept?
Answer: Consistently performing the right care every time for every patient
Reliability in quality means delivering evidence-based care consistently to every patient every time, reducing variation.
What does 'benchmarking' involve in a healthcare quality context?
Answer: Comparing performance against best practices or high-performing peers
Benchmarking compares an organization's performance data to external best practices or peer organizations to identify gaps.
Under the Hospital Readmissions Reduction Program (HRRP), CMS penalizes hospitals for excessive readmissions within how many days of discharge?
Answer: 30 days
The HRRP penalizes hospitals with excess readmissions within 30 days for certain conditions like heart failure and pneumonia.
The CPHQ exam content is organized into which two main domain categories?
Answer: Management and Leadership, and Patient Safety and Quality Improvement
The CPHQ exam covers two broad domains: Management and Leadership, and Patient Safety and Quality Improvement.
Which concept describes the unintended negative consequences that may result from a quality improvement intervention?
Answer: Balancing measures
Balancing measures capture unintended consequences — improvements in one area that inadvertently worsen another.