Trivia Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Trivia flashcards as text
Which organization administers the CPHQ credentialing exam?
Answer: National Association for Healthcare Quality (NAHQ)
NAHQ (National Association for Healthcare Quality) is the professional organization that administers the CPHQ exam.
In healthcare quality, what does the acronym 'FMEA' stand for?
Answer: Failure Mode and Effects Analysis
FMEA (Failure Mode and Effects Analysis) is a proactive risk assessment tool used to identify potential failures before they occur.
What is the primary purpose of a 'tracer methodology' used by The Joint Commission?
Answer: Follow a patient's care experience to evaluate system compliance
Tracer methodology follows a patient's actual care experience through the organization to evaluate compliance with standards.
The Donabedian model evaluates healthcare quality using which three components?
Answer: Structure, Process, Outcome
Avedis Donabedian proposed evaluating quality through Structure (resources), Process (care delivery), and Outcome (results).
Which quality improvement methodology uses the phases: Define, Measure, Analyze, Improve, Control?
Answer: Six Sigma DMAIC
Six Sigma uses the DMAIC framework: Define, Measure, Analyze, Improve, and Control.
What does 'sentinel event' mean in healthcare quality management?
Answer: An unexpected event involving death or serious physical or psychological injury
A sentinel event is an unexpected occurrence involving death or serious harm that signals a need for immediate investigation.
In the context of CPHQ, what is the purpose of a 'dashboard' in healthcare quality?
Answer: Display key performance indicators for quick performance monitoring
A quality dashboard displays key performance indicators (KPIs) to enable rapid monitoring and decision-making.