Practice Test Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Practice Test flashcards as text
A hospital's quality team is performing a Failure Mode and Effects Analysis (FMEA) on the medication reconciliation process. What is the PRIMARY purpose of this tool?
Answer: Proactively identify potential failures before they occur
FMEA is a proactive risk assessment tool that identifies potential failure modes in a process before harm occurs, allowing teams to implement preventive measures.
Which of the following best describes 'evidence-based practice' in clinical quality?
Answer: Integrating best research evidence with clinical expertise and patient values
Evidence-based practice integrates the best available research evidence with clinician expertise and individual patient preferences to guide care decisions.
A quality improvement team discovers that a new fall prevention protocol is working well in one unit but has not been adopted in others. This represents which barrier to improvement?
Answer: Failure to spread and sustain the improvement
Spread and sustainability are critical stages after a successful pilot — without deliberate dissemination, improvements remain siloed in one unit.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures which domain of healthcare quality?
Answer: Patient experience of care
HCAHPS is a standardized survey measuring patients' perspectives on their hospital experience, including communication, responsiveness, and discharge information.
When analyzing a process flow, which symbol in a standard flowchart represents a decision point?
Answer: Diamond
In standard flowcharting, a diamond shape represents a decision point where the process branches based on a yes/no or conditional answer.
A quality professional is calculating a hospital's case mix index (CMI). What does a higher CMI indicate?
Answer: Higher patient acuity and greater resource consumption
A higher CMI indicates that a hospital treats patients with greater severity of illness, complexity, and resource requirements relative to the average.
Which accreditation body developed the Core Measures program for hospital quality measurement in the United States?
Answer: The Joint Commission
The Joint Commission, in collaboration with CMS, developed the Core Measures program to standardize hospital performance measurement on clinical processes.