Assessment Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment flashcards as text
When assessing an organization's readiness for change, the ADKAR model evaluates which set of elements?
Answer: Awareness, Desire, Knowledge, Ability, Reinforcement
The ADKAR change readiness model assesses five building blocks: Awareness of need, Desire to participate, Knowledge of how to change, Ability to implement, and Reinforcement to sustain.
A hospital uses CMS core measures to assess quality. These measures are BEST categorized as:
Answer: Externally mandated standardized performance measures
CMS core measures are externally mandated standardized measures required for hospital participation in Medicare and Medicaid reimbursement programs.
During a qualitative assessment using focus groups, which technique BEST reduces moderator bias?
Answer: Using a skilled neutral facilitator with a structured discussion guide
A trained neutral facilitator using a pre-tested structured guide standardizes the focus group process and minimizes the moderator's influence on participant responses.
An organization assesses its infection control program using incidence density rates. Incidence density is BEST defined as:
Answer: Number of new infections per patient-days at risk
Incidence density (rate) accounts for variable exposure time by expressing new infections per unit of patient-time at risk, such as infections per 1,000 patient-days.
A quality team assesses whether a process is statistically stable over time. Which tool is MOST appropriate?
Answer: Control chart (Shewhart chart)
Control charts use statistical control limits to determine whether process variation is due to common cause (stable) or special cause (unstable) variation over time.
In a healthcare assessment, 'criterion-referenced' review means patient care is evaluated against:
Answer: Pre-established explicit standards or evidence-based criteria
Criterion-referenced review compares care against predetermined explicit criteria derived from evidence-based guidelines, eliminating subjectivity in the evaluation.
A CPHQ professional is assessing the impact of a quality intervention using a pre-post design. The GREATEST threat to the validity of this assessment is:
Answer: Regression to the mean and concurrent external changes (history effect)
Pre-post designs without a control group are vulnerable to regression to the mean (extreme values naturally move toward average) and history effects (other concurrent changes).