Staffing & Human Resources Flashcards
7 cards from real CPCE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Staffing & Human Resources flashcards as text
Which federal law requires caterers with 50 or more employees to provide up to 12 weeks of unpaid, job-protected leave for qualifying family and medical reasons?
Answer: Family and Medical Leave Act (FMLA)
The FMLA requires covered employers with 50+ employees to grant eligible employees up to 12 weeks of unpaid, job-protected leave per year for specified family and medical reasons.
What is the primary purpose of a staffing ratio in catering events?
Answer: To determine the number of service staff needed relative to the number of guests
A staffing ratio defines how many service staff are needed per guest to ensure adequate service levels, typically expressed as one server per a certain number of guests.
For a formal plated dinner, what is the generally accepted industry staffing ratio of servers to guests?
Answer: 1 server per 10 guests
For formal plated dinners, the industry standard is approximately 1 server per 10 guests to provide attentive, quality service.
Which document legally authorizes a staffing agency to provide temporary workers and outlines responsibilities for each party?
Answer: Staffing service agreement
A staffing service agreement is the contract between a catering company and a staffing agency that defines responsibilities, rates, workers' roles, and liability for temporary employees.
Under the Fair Labor Standards Act (FLSA), which category of catering workers is generally entitled to overtime pay at 1.5 times their regular rate for hours worked over 40 in a week?
Answer: Non-exempt hourly workers
Non-exempt hourly workers are entitled to overtime pay at 1.5 times their regular rate for any hours worked beyond 40 in a single workweek under the FLSA.
What is the key advantage of cross-training catering staff in multiple roles?
Answer: It enables flexible deployment when staffing shortages occur
Cross-training allows staff to perform multiple roles, providing operational flexibility so managers can redeploy employees to cover gaps during unexpected shortages or high-demand events.
Which type of employment classification correctly describes a catering professional who sets their own hours, provides their own tools, and works for multiple clients?
Answer: Independent contractor
An independent contractor controls how and when they work, uses their own equipment, and typically serves multiple clients, distinguishing them legally from employees.