COM Technology & Innovation Management Flashcards
6 cards from real COM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 COM Technology & Innovation Management flashcards as text
What is the primary risk of adopting new technology too rapidly in an operations environment?
Answer: Operational disruption, employee resistance, and integration failures
Rapid technology adoption without adequate planning, training, and change management can disrupt current operations, create integration problems, and face strong employee resistance.
What does 'cloud computing' offer operations managers that traditional on-premise IT systems do not?
Answer: Scalable, on-demand computing resources accessible from anywhere with reduced upfront investment
Cloud computing provides scalable infrastructure, software, and storage on demand via the internet, enabling operations to scale quickly without large capital investments in hardware.
In innovation management, what is the 'stage-gate process'?
Answer: A structured framework that reviews and approves innovation projects at defined checkpoints before proceeding
The stage-gate process divides innovation projects into stages separated by gates where management evaluates progress and decides whether to continue, modify, or cancel the project.
What is 'change management' in the context of technology implementation in operations?
Answer: A structured approach to transitioning people, processes, and systems to adopt new technology successfully
Change management involves planning and executing the people side of technology adoption, including communication, training, and addressing resistance to ensure successful implementation.
Which metric best evaluates the financial return of a technology investment in operations?
Answer: Return on Investment (ROI)
ROI measures the financial gain from a technology investment relative to its cost, helping operations managers justify and prioritize technology spending.
What is 'cybersecurity risk management' and why is it relevant to operations managers?
Answer: Identifying, assessing, and mitigating risks from digital threats to protect operational systems and data
As operations become more digitized and connected, cybersecurity risk management protects critical operational systems — like ERP, SCADA, and IoT networks — from cyberattacks that could halt production.