COM Compliance and Risk Management Flashcards
6 cards from real COM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 COM Compliance and Risk Management flashcards as text
What is the primary purpose of an office manager conducting regular policy reviews?
Answer: To ensure policies remain current, legally compliant, and aligned with organizational goals
Regular policy reviews keep the organization aligned with changing laws, best practices, and internal strategic priorities.
Which of the following is an example of a physical security control an office manager might implement?
Answer: Keycard access systems restricting entry to authorized personnel only
Physical security controls like keycard access restrict unauthorized entry to sensitive areas and protect people, equipment, and information.
Under the Americans with Disabilities Act (ADA), what is an office manager required to provide when an employee requests accommodation?
Answer: A reasonable accommodation that does not cause undue hardship to the organization
The ADA requires employers to provide reasonable accommodations for qualified employees with disabilities unless doing so creates undue hardship.
What is the best practice for handling confidential employee personnel files in a US office?
Answer: Maintain them in locked storage with access limited to authorized HR and management personnel
Personnel files contain sensitive information and must be secured with restricted access to protect employee privacy and comply with applicable laws.
What does the term 'whistleblower protection' mean for office managers to understand?
Answer: It protects employees who report illegal or unethical activities from retaliation by their employer
Whistleblower protection laws shield employees who report workplace misconduct or regulatory violations from employer retaliation.
When an office manager identifies a gap in the company's emergency evacuation plan, what is the appropriate next step?
Answer: Document the gap, propose corrective actions, and seek approval to update the plan promptly
Safety plan gaps must be formally documented and corrected promptly to ensure employee protection and regulatory compliance.