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Clerical Flashcards

7 cards from real CODESP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Clerical flashcards as text
  1. Which of the following telephone messages is recorded MOST completely and professionally?

    Answer: Mr. John Rivera called at 2:15 p.m. regarding the budget proposal. Please call him at (555) 482-1100 before 5:00 p.m.

    A complete telephone message includes the caller's full name, time of call, subject, callback number, and any deadline for returning the call.

  2. A clerk must arrange the following numbers in ascending order for a numeric filing system: 1092, 1029, 1209, 1092, 1290. Which sequence is correct?

    Answer: 1029, 1092, 1092, 1209, 1290

    Ascending order: 1029 < 1092 = 1092 < 1209 < 1290, so the correct sequence is 1029, 1092, 1092, 1209, 1290.

  3. Which of the following demonstrates correct subject-verb agreement?

    Answer: The committee has submitted its final report.

    'Committee' is a collective noun treated as singular when acting as one unit, so 'has submitted' and 'its' are both correct.

  4. An office orders supplies on a quarterly basis. Last year's quarterly expenditures were $842, $917, $788, and $1,053. What is the projected annual budget if this year's costs are expected to increase by 5%?

    Answer: $3,858.75

    Total last year: $842 + $917 + $788 + $1,053 = $3,600; increase by 5%: $3,600 × 1.05 = $3,780 — closest correct answer is $3,780.

  5. In a geographic filing system, records are PRIMARILY organized by:

    Answer: Location, such as state, city, or region

    Geographic filing uses location (country, state, county, city) as the primary sort key, useful for organizations with regional operations.

  6. A clerk notices that a coworker has been taking small amounts of office supplies home. The MOST appropriate first action is to:

    Answer: Document the observations and report them to a supervisor

    Documenting observations and reporting to a supervisor follows proper workplace procedures and avoids personal confrontation while addressing a policy violation.

  7. When filing records using a terminal digit system, the file number 47-28-13 would be filed FIRST by:

    Answer: 13, then 28, then 47

    In terminal digit filing, the last group (13) is the primary sort key, the middle group (28) is secondary, and the first group (47) is tertiary.