Leadership & Strategic Planning Flashcards

Which leadership style is MOST effective when team members are highly skilled but lack motivation?

Answer: Participating

Participating style works best when employees have high competence but low commitment, as it focuses on boosting motivation through shared decision-making.

A SWOT analysis is primarily used during which phase of strategic planning?

Answer: Environmental scanning

SWOT analysis is a key tool in the environmental scanning phase, assessing internal strengths and weaknesses alongside external opportunities and threats.

Which of the following BEST describes a mission statement?

Answer: A statement of the organization's core purpose and reason for existence

A mission statement articulates the organization's fundamental purpose — what it does, for whom, and why it exists.

An administrative professional who anticipates problems before they occur is demonstrating which leadership quality?

Answer: Proactivity

Proactivity means taking initiative to identify and address issues before they escalate rather than waiting for problems to arise.

In strategic planning, a 'gap analysis' compares:

Answer: Current performance to desired future performance

A gap analysis identifies the difference between where an organization is now and where it wants to be, guiding strategy development.

Which of the following is an example of an external threat in a SWOT analysis for an office administration department?

Answer: New privacy regulations requiring process changes

External threats originate outside the organization; new regulations are an outside factor that can negatively impact operations.

When setting organizational goals, the acronym SMART stands for Specific, Measurable, Achievable, Relevant, and:

Answer: Time-bound

The 'T' in SMART goals stands for Time-bound, meaning goals must have a defined deadline or timeframe.