Resident Rights and Communication Flashcards
7 cards from real CNA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Resident Rights and Communication flashcards as text
A resident with dementia becomes agitated when a CNA tries to assist with morning care. Which response best respects the resident's rights?
Answer: Stop, allow the resident to calm down, and try a different approach later
Even residents with dementia retain rights; pausing and trying a new approach respects dignity and reduces trauma.
Which of the following is an example of respecting a resident's right to self-determination?
Answer: Allowing the resident to choose their own meal times when possible
Self-determination means residents make choices about their daily life, including scheduling when feasible.
A CNA overhears a coworker making fun of a resident's appearance in the hallway. The CNA should:
Answer: Report the behavior to the charge nurse as potential verbal abuse
Mocking a resident's appearance is verbal/emotional abuse and must be reported to protect the resident's dignity.
A resident asks the CNA to read their mail aloud because they cannot see well. The CNA should:
Answer: Read the mail to the resident as requested, respecting their wishes
When a resident requests assistance with mail, providing that help respects their right to communicate and receive information.
A resident tells the CNA they are unhappy with their roommate. What should the CNA do?
Answer: Listen actively, acknowledge the concern, and report it to the nurse
The CNA's role is to listen, validate the resident's concern, and report it so appropriate staff can address it.
Under federal regulations, residents in long-term care facilities have the right to:
Answer: Choose their own physician
Federal law grants residents the right to choose their own attending physician and to be informed about their medical care.
A resident has a Do Not Resuscitate (DNR) order. The resident stops breathing. The CNA should:
Answer: Call for the nurse immediately and follow the facility's DNR protocol
CNAs must honor the legal DNR order by immediately notifying the nurse and not initiating CPR.