Quality Assurance & Improvement Flashcards
7 cards from real CNA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
A nursing facility receives a deficiency citation during a state survey. This citation is BEST described as:
Answer: Documentation that a federal or state regulation was not met
Deficiency citations are formal findings that a facility failed to meet a specific regulatory requirement during a state survey.
What does the term 'adverse event' mean in healthcare quality?
Answer: An unintended harm to a patient resulting from medical care
An adverse event is unintended harm caused by healthcare management, not the underlying condition, and is a key quality and safety concern.
Which of the following BEST describes a 'near miss' in quality and safety?
Answer: An unsafe situation that was caught before it caused harm
A near miss is a safety event that could have caused harm but did not, and is valuable data for preventing future incidents.
A CNA is asked to participate in a quality improvement committee. Her primary contribution should be:
Answer: Sharing frontline observations about care processes and resident needs
CNAs provide essential frontline insight into day-to-day care processes, making their input critical to effective quality improvement.
Which resident right is MOST directly linked to quality improvement in long-term care?
Answer: The right to voice grievances without retaliation
The right to voice grievances without fear of retaliation ensures residents can report care concerns, which directly feeds quality improvement processes.
A flow chart is used in quality improvement primarily to:
Answer: Visually map the steps of a process to identify inefficiencies or breakdowns
Flow charts visually depict each step in a process, making it easy to identify where problems, delays, or redundancies occur.
Under OBRA 1987, nursing facilities are required to maintain quality of life for residents. This means the facility must:
Answer: Provide care that attains or maintains the highest practicable physical, mental, and psychosocial well-being
OBRA 1987 mandates that facilities support residents' highest practicable well-being across physical, mental, and psychosocial domains.