Professional Standards & Ethics Flashcards

A CNA overhears two coworkers discussing a resident's diagnosis in the break room where visitors are present. This is a violation of:

Answer: HIPAA privacy rules

Discussing a resident's protected health information in areas where unauthorized individuals may hear it violates HIPAA.

A resident who is alert and oriented refuses to take a bath. The CNA should:

Answer: Respect the refusal and report it to the nurse

Competent residents have the right to refuse care, and the CNA must honor this and notify the nurse.

What is the purpose of a resident care plan?

Answer: To outline individualized goals and approaches for each resident's care

A care plan guides the entire healthcare team in delivering consistent, individualized care tailored to each resident's needs.

Which behavior demonstrates a CNA maintaining professional appearance standards?

Answer: Keeping nails short and clean without nail polish

Short, clean nails without polish reduce the risk of harboring and transmitting pathogens to residents.

A resident with dementia repeatedly calls a CNA by the wrong name. The CNA should:

Answer: Respond calmly and redirect as appropriate

Responding calmly and redirecting shows patience and person-centered care for residents with cognitive impairment.

Which action by a CNA constitutes financial exploitation of a resident?

Answer: Borrowing money from a resident with the intention to repay

Borrowing money from a resident is financial exploitation regardless of intent, as it takes advantage of a vulnerable person.

A newly certified CNA is unsure how to perform a specific care procedure. What should the CNA do?

Answer: Ask a more experienced CNA or the charge nurse for guidance

CNAs should seek guidance from experienced staff or supervisors when uncertain to ensure resident safety.