Ethics and Professionalism Flashcards
7 cards from real CNA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics and Professionalism flashcards as text
A resident of a different religion asks the CNA to pray with them. The most professional response is to:
Answer: Respect their request and offer to contact a chaplain if desired
CNAs should respect residents' spiritual needs without imposing their own beliefs, and facilitating chaplain services supports holistic care.
When a resident refuses a prescribed medication, the CNA should:
Answer: Accept the refusal, document it, and report to the nurse
Competent residents have the right to refuse treatment; the CNA must document and report refusals to the nurse for follow-up.
A CNA is angry after an argument at home and feels irritable at work. The most professional action is to:
Answer: Leave personal issues at home and provide unaffected care
Professionalism requires separating personal emotions from resident care to ensure consistent, compassionate service.
Which situation represents a conflict of interest for a CNA?
Answer: Purchasing a resident's personal belongings at a discount
Buying a resident's property at a discounted rate exploits the caregiver-resident relationship and represents a serious ethical conflict of interest.
A resident asks the CNA to witness their will signing. The CNA should:
Answer: Decline and explain that CNAs should not witness legal documents for residents
CNAs should decline witnessing legal documents for residents due to the potential conflict of interest and professional boundary concerns.
The term 'neglect' in long-term care refers to:
Answer: Failing to provide necessary care that results in harm or risk of harm
Neglect is the failure to provide necessary care, goods, or services that results in or could result in physical, mental, or emotional harm to a resident.
A family member asks the CNA to tell them about all the medications their loved one is receiving. The CNA should:
Answer: Direct them to speak with the nurse for medication information
Medication information should be communicated by licensed nurses or physicians; CNAs should direct family members to the appropriate clinician.