CMT CMT Grief Support & Family Services

Question 1

Which of the following best describes the mortuary technician's primary role when interacting with a bereaved family during arrangements?

Accepted Answer

Providing compassionate, professional support while gathering necessary information

Answer

Offering personal grief counseling and therapy

Answer

Making all decisions on behalf of the family

Answer

Minimizing interaction to maintain professional distance

Question 2

According to the FTC Funeral Rule, what document must be provided to a family member or consumer who visits a funeral home in person?

Accepted Answer

General Price List (GPL)

Answer

Certified Death Certificate copy

Answer

Embalming authorization form

Answer

Next-of-kin verification form

Question 3

What is the appropriate response of a mortuary technician when a family asks about viewing a decedent in an advanced state of decomposition?

Accepted Answer

Provide honest guidance about the condition while respecting the family's wishes and right to view

Answer

Deny the viewing request automatically

Answer

Allow unrestricted viewing without any preparation

Answer

Contact law enforcement before allowing viewing

Question 4

Which of Kübler-Ross's five stages of grief describes the bargaining stage?

Accepted Answer

Attempting to negotiate or make deals to reverse or delay the loss

Answer

Feeling intense sadness and withdrawal

Answer

Refusing to accept the reality of the loss

Answer

Feeling irritability and directing blame outward

Answer

Reaching peace and acceptance

Question 5

What term describes the legal right of the next-of-kin to control the disposition of a decedent's remains?

Accepted Answer

Right of sepulchre

Answer

Power of attorney

Answer

Informed consent

Answer

Right of disposition

Question 6

When must a mortuary technician obtain written authorization before proceeding with embalming?

Accepted Answer

Before embalming begins, from an authorized next-of-kin or legal representative

Answer

After embalming is complete, as a formality

Answer

Only if the decedent had no insurance

Answer

Only when the death was unattended