CMS Human Factors & Workforce Management Flashcards

Which OSHA regulation specifically addresses process safety management (PSM) in manufacturing facilities using highly hazardous chemicals?

Answer: OSHA 29 CFR 1910.119

OSHA 29 CFR 1910.119 establishes process safety management requirements for facilities that handle highly hazardous chemicals above threshold quantities.

What is the primary benefit of implementing a behavior-based safety (BBS) program in manufacturing?

Answer: Reducing unsafe behaviors through observation, feedback, and positive reinforcement

BBS programs observe worker behaviors, provide constructive feedback, and reinforce safe practices, reducing at-risk behaviors before incidents occur.

When conducting a root cause analysis after a workplace incident, which tool presents causes and effects in a fishbone diagram?

Answer: Ishikawa (cause-and-effect) diagram

The Ishikawa (fishbone) diagram visually maps potential causes of a problem across categories such as man, machine, method, material, environment, and measurement.

What does the hierarchy of controls recommend as the MOST effective way to address a workplace hazard?

Answer: Eliminating the hazard at the source

Elimination removes the hazard entirely and is the most effective control; PPE and administrative controls are least effective because they rely on human behavior.

Which workforce scheduling strategy aligns labor supply with variable production demand by using temporary or part-time workers?

Answer: Chase strategy

The chase strategy adjusts workforce size to match demand fluctuations, often by hiring temporary workers during peaks and reducing headcount during valleys.

In manufacturing human factors, what is 'poka-yoke' designed to prevent?

Answer: Human error by making incorrect actions impossible or immediately obvious

Poka-yoke (error-proofing) uses design features or mechanisms that prevent an error from being made or immediately signal when one occurs.