Decision Making & Problem Solving Flashcards
7 cards from real CMP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Decision Making & Problem Solving flashcards as text
A capture team must decide whether to partner with a small business that offers unique technical capabilities but has a weak past performance record. Which tool BEST structures this trade-off?
Answer: Decision matrix with weighted criteria
A decision matrix allows the team to weight technical capability against past performance risk and other factors for an objective comparison.
During a Black Hat review, the team identifies that a competitor likely has an inside track with the customer. What problem-solving step should follow?
Answer: Develop counter-strategies to neutralize the competitor's advantage
Black Hat findings should drive counter-strategy development, such as differentiating your solution or expanding your own customer relationships.
Which scenario BEST illustrates satisficing in a capture management decision?
Answer: Selecting the first teaming partner who meets the minimum qualification threshold
Satisficing means selecting the first option that meets an acceptable threshold rather than optimizing across all possibilities.
What is the PRIMARY risk of using group consensus as the default decision-making method for all capture decisions?
Answer: It can suppress dissenting views and lead to groupthink
Over-reliance on consensus can create groupthink, where social pressure silences critical perspectives and leads to flawed strategies.
A capture manager must solve a customer pain point that has not been officially stated in any document. Which technique is MOST appropriate to surface this latent need?
Answer: Conducting targeted customer interviews using open-ended questions
Open-ended customer interviews are designed to surface unstated needs that customers may not articulate in formal requirements documents.
A team is divided between two proposal themes. The capture manager uses a 'devil's advocate' role to challenge each theme. This technique primarily helps to:
Answer: Identify weaknesses in each option before committing
The devil's advocate role stress-tests each option by deliberately arguing against it, exposing weaknesses before a commitment is made.
When should a capture team apply Occam's Razor as a decision-making principle?
Answer: When choosing between competing explanations for a customer's behavior
Occam's Razor advises preferring the simplest explanation with the fewest assumptions when multiple hypotheses explain the same observation.