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CME Operations Management & Process Improvement Flashcards

6 cards from real CME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which process improvement methodology focuses on reducing defects to fewer than 3.4 per million opportunities?

    Answer: Six Sigma

    Six Sigma aims to reduce process defects to fewer than 3.4 per million opportunities using DMAIC or DMADV frameworks.

  2. In operations management, what does the acronym 'JIT' stand for?

    Answer: Just-In-Time

    JIT (Just-In-Time) is an inventory strategy that reduces waste by receiving goods only as they are needed in the production process.

  3. Which tool is commonly used in operations management to visually map the flow of materials and information in a production process?

    Answer: Value Stream Mapping

    Value Stream Mapping is a Lean tool that visually depicts every step in the flow of materials and information to identify waste and improvement opportunities.

  4. A manager wants to identify the most frequent causes of defects in a manufacturing process. Which tool would be most appropriate?

    Answer: Pareto Chart

    A Pareto Chart applies the 80/20 rule to prioritize the most significant defect causes, helping managers focus improvement efforts effectively.

  5. What is the primary goal of the 'Theory of Constraints' (TOC) in operations management?

    Answer: Identify and remove the bottleneck limiting system output

    TOC focuses on identifying and exploiting the single constraint (bottleneck) that limits an organization's ability to achieve its goal.

  6. Which operations management concept refers to the maximum output a process can produce in a given period under ideal conditions?

    Answer: Design Capacity

    Design capacity is the maximum theoretical output achievable under ideal conditions, serving as the upper limit for planning purposes.