Practice Test Geeks(CMC) Certified Moving Consultant Practice Test
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Estimating Procedures & Pricing Strategies Flashcards

7 cards from real CMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A customer requests a binding estimate but later adds several large pieces of furniture on moving day. What is the mover's correct course of action?

    Answer: Refuse to move the additional items without a revised binding estimate or order for service

    A binding estimate covers only the items listed; additional items require a new binding estimate or separate order for service before they can be included.

  2. Which factor most directly distinguishes a 'non-binding estimate' from a 'binding estimate' under FMCSA regulations?

    Answer: A non-binding estimate is not a guaranteed price and the final charge may vary

    Under FMCSA rules, a non-binding estimate is an approximation; the final charge is based on actual weight and services, whereas a binding estimate guarantees the price.

  3. When conducting an in-home survey, a consultant notices the customer has a disassembled pool table stored in a garage. What is the best estimating practice?

    Answer: Include all pieces of the pool table in the inventory with specialty item notation

    All pieces of a specialty item like a pool table must be inventoried and noted as a specialty item requiring professional disassembly/reassembly services.

  4. A customer's shipment weighs 6,400 lbs. The mover's tariff rate is $0.85 per pound for the first 5,000 lbs and $0.70 per pound thereafter. What is the transportation charge?

    Answer: $5,230

    (5,000 × $0.85) + (1,400 × $0.70) = $4,250 + $980 = $5,230.

  5. What is the primary purpose of a 'cubic feet pricing' model compared to a 'weight-based pricing' model for local moves?

    Answer: Cubic feet pricing avoids the need for certified scale weigh tickets on local moves

    Local moves are often priced by volume (cubic feet) or time rather than weight, since weigh station costs and logistics are impractical for short-distance moves.

  6. A customer wants to move from New York to California and requests a not-to-exceed estimate. Under FMCSA rules, what does this mean for the final charge?

    Answer: The final charge cannot exceed the not-to-exceed amount even if actual charges are higher

    A not-to-exceed estimate (also called a binding not-to-exceed estimate) caps the customer's maximum charge; if actual costs are lower, the customer pays the lower amount.

  7. Which of the following costs is typically NOT included in a standard transportation charge on an interstate move?

    Answer: Long carry fee when elevator access is unavailable

    A long carry fee is an accessorial charge added when movers must carry items an excessive distance from the truck to the door, and is separate from the base transportation charge.