Patient Intake and Registration Flashcards
6 cards from real CMAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Patient Intake and Registration flashcards as text
Which document must a new patient sign acknowledging the practice's privacy policies?
Answer: Notice of Privacy Practices acknowledgment
HIPAA requires patients to receive the NPP and sign acknowledging they were informed about PHI use and disclosure.
Why is emergency contact information collected during registration?
Answer: To notify someone in case of a medical emergency
Emergency contact enables the practice to reach a designated person if the patient experiences a medical emergency.
A patient mentions a new address during intake. What should the CMAA do?
Answer: Update the system immediately and verify with the patient
Update the record immediately while the patient is present to confirm accuracy.
What is the correct new patient processing sequence?
Answer: Greet, distribute forms, collect completed forms, verify insurance, copy ID and cards, collect copay
Systematic processing: greeting, registration forms, form review, insurance verification, ID/card copies, and copay collection.
Who is authorized to sign consent forms for a patient under 18?
Answer: Parent, legal guardian, or legally designated custodian
Minors require consent from a parent, legal guardian, or person with legal custody.
Why should both sides of an insurance card be scanned during intake?
Answer: Front has member info; back has claims addresses, payer IDs, and phone numbers for billing
Both sides contain essential information: front for member identification, back for claims processing and verification contacts.