CMAA Comprehensive Review Flashcards
7 cards from real CMAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 CMAA Comprehensive Review flashcards as text
Under HIPAA, a 'covered entity' includes which of the following?
Answer: A healthcare provider who transmits health information electronically
Covered entities under HIPAA include healthcare providers, health plans, and healthcare clearinghouses that transmit PHI electronically.
Which scheduling method books multiple patients at the same appointment start time?
Answer: Wave scheduling
Wave scheduling books several patients at the top of each hour, allowing flexibility for varying visit lengths.
What is the purpose of an NPI (National Provider Identifier)?
Answer: To uniquely identify healthcare providers in standard transactions
The NPI is a unique 10-digit number assigned to healthcare providers for use in HIPAA standard transactions.
When a patient's account is sent to collections, the medical administrative assistant should:
Answer: Follow the practice's established collection policy and cease direct billing per legal guidance
Once an account is turned over to a collection agency, the practice should follow protocol and typically stop direct billing to avoid legal issues.
Which of the following is an example of a SOAP note element completed by clinical staff that an administrative assistant might file?
Answer: S - Subjective: the patient's reported symptoms
The 'S' in SOAP stands for Subjective and captures the patient's own description of their symptoms and complaints.
A patient disputes a charge on their bill. The best first step for the medical administrative assistant is to:
Answer: Review the patient's account and EOB to verify the charge is correct
Reviewing the account and EOB allows the assistant to verify whether the charge is accurate before taking further action.
Which of the following vaccination records should be maintained for staff in a medical office?
Answer: Hepatitis B and annual influenza vaccinations at minimum
OSHA and healthcare regulations typically require medical office staff to have documented Hepatitis B and influenza vaccination status.