Certified Medical Administrative Assistant Flashcards
7 cards from real CMAA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Certified Medical Administrative Assistant flashcards as text
When a patient calls to report a serious adverse reaction to a new medication, the FIRST action the medical administrative assistant should take is:
Answer: Interrupt the provider or nurse immediately
Potential medical emergencies must be escalated immediately to a clinical staff member or provider rather than handled administratively.
Which of the following is an example of a 'clean claim'?
Answer: A claim with all required fields accurately completed on first submission
A clean claim contains all required, accurate information and passes all edits, allowing the payer to process it without requesting additional information.
The medical term 'dyspnea' refers to:
Answer: Difficulty breathing
Dyspnea is the medical term for difficulty or labored breathing, often described by patients as shortness of breath.
Which act requires that individuals with disabilities be given equal access to programs and services offered by entities receiving federal financial assistance?
Answer: Section 504 of the Rehabilitation Act
Section 504 of the Rehabilitation Act of 1973 prohibits discrimination against people with disabilities in programs receiving federal funding, predating the ADA.
In medical billing, 'upcoding' refers to:
Answer: Billing for a more expensive service than was actually provided
Upcoding is fraud involving intentional submission of codes for more expensive services than those actually rendered to receive higher reimbursement.
A patient who is both Medicare and Medicaid eligible is called a:
Answer: Dual-eligible beneficiary
Individuals who qualify for both Medicare and Medicaid are officially called dual-eligible beneficiaries, with Medicare serving as primary payer.
Which document grants a designated individual the legal authority to make healthcare decisions on behalf of a patient who is unable to do so?
Answer: Durable Power of Attorney for Healthcare
A Durable Power of Attorney for Healthcare (healthcare proxy) designates an agent to make medical decisions when the patient lacks decision-making capacity.