Leadership Development & Coaching Flashcards
7 cards from real CLM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership Development & Coaching flashcards as text
During a coaching conversation, active listening at the deepest level means the coach is attending to:
Answer: Words, tone, body language, and what is not said
Level 3 (global) listening in coaching attunes to verbal content, nonverbal cues, energy shifts, and significant silence.
A leader-mentor who shares personal failures with a mentee to normalize struggle is leveraging:
Answer: Modeling and self-disclosure
Appropriate self-disclosure by the mentor models vulnerability, normalizes difficulty, and accelerates trust in the developmental relationship.
According to Robert Kegan's constructive-developmental theory, adult development in leadership is best driven by:
Answer: Increasing complexity of mind through perspective-taking
Kegan's theory holds that leaders grow by developing more complex meaning-making systems that can hold greater ambiguity and multiple perspectives.
When a coaching engagement ends, the most important outcome indicator is whether the client has:
Answer: Internalized new capabilities and can sustain growth independently
The hallmark of effective coaching is the client's ability to continue growing autonomously after the formal engagement concludes.
A leader whose team consistently outperforms targets but has high turnover likely has a development gap in:
Answer: People-centered leadership and retention practices
High performance paired with high turnover signals that the leader drives results at the expense of people, indicating a gap in people-centric leadership.
The concept of 'leadership pipeline' in organizations refers to:
Answer: A systematic process for identifying and developing future leaders at each level
The leadership pipeline model (Charan, Drotter, Noel) describes the passages leaders must navigate as they move from managing self to managing others to managing the enterprise.
A key distinction between coaching and therapy in a leadership development context is that coaching:
Answer: Focuses on future goals and performance rather than healing past trauma
Coaching is future-focused and performance-oriented, while therapy addresses past psychological wounds; a good mentor recognizes when to refer out.