Assessment & Evaluation Methods Flashcards
7 cards from real CLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Evaluation Methods flashcards as text
A leadership coach uses a 360-degree feedback tool with a client. What is the PRIMARY advantage of this method over self-assessment alone?
Answer: It captures multiple perspectives on the client's behavior
360-degree feedback gathers input from supervisors, peers, and direct reports, offering a multi-perspective view that self-assessment alone cannot provide.
When evaluating coaching outcomes, which metric best reflects a behavioral change in a leadership client?
Answer: Observable change in how the client conducts team meetings
Observable behavioral change is a direct, measurable indicator of coaching effectiveness, more concrete than self-reported satisfaction or confidence.
A coach administers the DISC assessment to a leadership client. What does this tool primarily measure?
Answer: Behavioral style and communication preferences
DISC measures behavioral tendencies across four dimensions—Dominance, Influence, Steadiness, and Conscientiousness—to illuminate communication and work style.
Which evaluation approach is most appropriate for measuring long-term leadership development impact six months after coaching ends?
Answer: Pre- and post-coaching 360-degree feedback comparison
Comparing 360-degree results before and after coaching provides objective, multi-rater evidence of sustained behavioral change over time.
A coach notices a client scores high on 'Agreeableness' in the Big Five personality inventory. How should the coach interpret this finding?
Answer: The client tends to be cooperative and empathetic, which can be a leadership strength
High Agreeableness indicates cooperative and empathetic tendencies, traits that can enhance team cohesion and trust when balanced with assertiveness.
What is the most ethical way for a coach to handle assessment results that reveal a client's significant developmental gap?
Answer: Present findings to the client objectively and collaboratively explore development options
Ethical coaching practice requires sharing results directly with the client in a supportive manner and co-creating a development plan based on the findings.
Which of the following is a KEY limitation of using only self-report assessments in leadership coaching?
Answer: They may be distorted by social desirability bias
Self-report tools are susceptible to social desirability bias, where clients respond based on how they want to be perceived rather than actual behavior.