CLA Order Fulfillment and Distribution

Question 1

What is order picking in a warehouse or distribution center?

Accepted Answer

The process of selecting and retrieving items from storage to fulfill a customer order

Answer

The process of sorting inbound deliveries by purchase order

Answer

Counting on-hand inventory during a cycle count

Answer

Inspecting outbound freight for damage before shipping

Question 2

What is the difference between a distribution center (DC) and a warehouse?

Accepted Answer

A DC is focused on moving products quickly to customers, while a warehouse is primarily for long-term storage

Answer

A warehouse ships directly to consumers, while a DC stores raw materials

Answer

A DC only handles refrigerated goods, while a warehouse handles dry goods

Answer

There is no operational difference between the two

Question 3

What does 'pick, pack, and ship' describe?

Accepted Answer

The three sequential steps of retrieving items, packaging them, and sending them to the customer

Answer

A method of organizing warehouse shelving by SKU frequency

Answer

A carrier service for same-day delivery

Answer

A quality inspection checklist used during receiving

Question 4

What is a pick list?

Accepted Answer

A document or system-generated instruction telling a picker which items to retrieve and where to find them

Answer

A list of vendors approved to supply a warehouse

Answer

A log of items damaged during receiving

Answer

A report showing best-selling products by week

Question 5

What is the purpose of a packing slip included in an outbound shipment?

Accepted Answer

To list the contents of the shipment so the receiver can verify the order

Answer

To authorize the carrier to bill the shipper

Answer

To record the weight and dimensions of the package

Answer

To serve as the customs declaration for international orders

Question 6

What is 'wave picking' in order fulfillment?

Accepted Answer

Grouping and releasing multiple orders to the warehouse floor at scheduled intervals throughout the day

Answer

Picking orders one at a time as they arrive

Answer

Using robotic equipment to pick items from high shelves

Answer

A method of picking items in alphabetical order by SKU