Cultural Competence and Awareness Flashcards
6 cards from real CLA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Cultural Competence and Awareness flashcards as text
What is the concept of 'cultural humility' as it applies to CLAs?
Answer: A lifelong commitment to self-reflection and openness about one's own cultural biases
Cultural humility is an ongoing practice of self-reflection, openness, and recognizing that one can never fully know another's cultural experience.
A client uses a proverb from their home country during a session. The best action for the CLA is to:
Answer: Find an equivalent expression in English that conveys the same meaning
The CLA should find a culturally and linguistically equivalent expression in English to preserve the intended meaning of the proverb.
Which of the following is an example of ethnocentrism that a CLA must avoid?
Answer: Assuming clients from other cultures should behave according to US norms
Ethnocentrism is the assumption that one's own culture is the standard by which others should be judged, which undermines effective cross-cultural communication.
When a client's cultural beliefs affect their healthcare decisions, the CLA should:
Answer: Accurately interpret both the client's perspective and the provider's guidance without judgment
The CLA must remain neutral and interpret both parties' perspectives accurately, allowing the provider to address any concerns about care decisions.
Why is it important for a CLA to understand the concept of 'face-saving' in some cultures?
Answer: It helps the CLA recognize when clients may avoid giving direct negative answers to preserve dignity
Face-saving behaviors, such as avoiding direct refusal or admitting ignorance, can affect the accuracy of communication, and the CLA must be aware of this dynamic.
A CLA notices a significant cultural mismatch affecting communication between a provider and client. What is the appropriate response?
Answer: Briefly note the potential cultural issue in a professional and neutral manner
The CLA may briefly flag a potential cultural misunderstanding in a neutral and professional way to help both parties communicate effectively.