โ† All CIA Flashcard Decks

Content Strategy and Structure Flashcards

7 cards from real CIA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Content Strategy and Structure flashcards as text
  1. A content strategist is asked to audit an enterprise website with thousands of pages. Which technique best identifies redundant, outdated, and trivial content?

    Answer: ROT analysis

    ROT analysis (Redundant, Outdated, Trivial) is the standard method for identifying content that should be removed or updated during a content audit.

  2. In information architecture, which principle states that users should always know where they are, where they've been, and where they can go?

    Answer: The principle of front doors

    The 'principle of front doors' reminds IA practitioners that users can enter a site from any page, so every page must orient the user within the site structure.

  3. When creating a content matrix for a migration project, what two dimensions are typically mapped on the spreadsheet?

    Answer: Source URL and destination URL

    A content migration matrix maps source URLs to destination URLs so every existing page has a defined redirect or new home.

  4. A company wants its content to be reusable across web, mobile, and print channels without reformatting. Which content strategy approach best supports this?

    Answer: COPE (Create Once, Publish Everywhere)

    COPE (Create Once, Publish Everywhere) structures content as modular, channel-agnostic chunks that can be rendered appropriately on any platform.

  5. Which content governance document defines who has authority to create, approve, and retire content within an organization?

    Answer: RACI matrix

    A RACI matrix (Responsible, Accountable, Consulted, Informed) assigns clear ownership for each content governance task.

  6. A structured content model uses 'content types.' What is a content type?

    Answer: A defined set of fields and attributes that describe a category of content

    A content type is a reusable template of fields (e.g., title, body, author, publish date) that governs how a specific kind of content is structured in the CMS.

  7. Which technique helps content strategists surface the words and phrases users actually use to describe a topic, improving findability and SEO?

    Answer: Keyword research

    Keyword research reveals the natural language users employ when searching, enabling content strategists to align terminology with real user vocabulary.