CIA - Certified Information Architect Information Governance and Maintenance Questions and Answers

Question 1

A large, decentralized organization has launched a new intranet.
To prevent the information architecture from degrading due to uncoordinated, ad-hoc changes from various departments, which of the following is the MOST critical governance component to establish first?

Accepted Answer

A centralized governance body with defined roles, responsibilities, and a formal change request process.

Answer

An automated tool for checking broken links.

Answer

A detailed, one-time user satisfaction survey.

Answer

A comprehensive visual style guide for content contributors.

Question 2

What is the primary purpose of performing a routine content audit as part of an ongoing information architecture maintenance plan?

Accepted Answer

To identify redundant, outdated, or trivial (ROT) content for revision or removal.

Answer

To select a new content management system (CMS).

Answer

To completely redesign the website's visual branding and logo.

Answer

To conduct initial user research for a brand-new product.

Question 3

Which of the following is a key responsibility of a 'Taxonomy Steward' or 'Domain Steward' within an IA governance framework?

Accepted Answer

Reviewing, approving, or rejecting requests for new or modified taxonomy terms within their assigned domain.

Answer

Managing the physical server infrastructure and network uptime.

Answer

Writing and editing all marketing copy for new product launches.

Answer

Developing the front-end code for the website's user interface.

Question 4

An enterprise information architect establishes a content lifecycle policy requiring every published article to have a designated 'owner' and a 'review-by' date. This governance policy is primarily designed to mitigate what risk?

Accepted Answer

The gradual accumulation of stale, inaccurate, and obsolete information on the platform.

Answer

Poor search engine optimization (SEO) for competitive keywords.

Answer

Inconsistent visual branding across different microsites.

Answer

Slow page-load times caused by unoptimized image files.

Question 5

Within the context of maintaining a large-scale information architecture, what is the best definition of 'change management'?

Accepted Answer

A formal, structured process for submitting, evaluating, approving, and implementing modifications to the IA.

Answer

The process of updating the website's Cascading Style Sheets (CSS) to reflect new branding.

Answer

The project plan for migrating a website from one hosting provider to another.

Answer

A marketing campaign designed to inform users about upcoming feature changes.

Question 6

An information architect is leaving an organization and needs to ensure their work can be maintained effectively. Which of the following documents is MOST critical for ensuring the long-term, consistent application of the information architecture by future teams?

Accepted Answer

A detailed set of IA governance guidelines and standards.

Answer

The initial project plan and budget for the website's last redesign.

Answer

A collection of slide decks from stakeholder presentations.

Answer

Monthly web analytics reports from the past year.