CHRP - Certified Human Resources Professional HR Metrics and Financials Questions and Answers

Question 1

An HR department invested $40,000 in a new sales training program.
As a result, the sales team's revenue increased by $160,000, and the cost of goods sold associated with that revenue was $90,000.
What is the Return on Investment (ROI) for this training program?

Accepted Answer

75%

Answer

125%

Answer

300%

Answer

400%

Question 2

A company with 200 employees has an annual turnover rate of 12%. The average salary of departing employees is $55,000. If the cost to replace an employee is estimated to be 75% of their annual salary, what is the company's total annual cost of turnover?

Accepted Answer

$990,000

Answer

$1,320,000

Answer

$495,000

Answer

$1,650,000

Question 3

Which of the following metrics is considered a measure of an organization's overall productivity and efficiency by calculating how much revenue is generated for each person on the payroll?

Accepted Answer

Revenue per Employee

Answer

Profit per Employee

Answer

Human Capital Value Added (HCVA)

Answer

Cost per Hire

Question 4

A company's recruitment effort for the last quarter involved the following costs: $20,000 in advertising fees, $15,000 in recruitment agency fees, and $35,000 for the prorated salaries of the internal recruiting team. If 10 employees were hired during this period, what was the Cost Per Hire?

Accepted Answer

$7,000

Answer

$3,500

Answer

$5,500

Answer

$2,000

Question 5

In the context of a Balanced Scorecard, an HR metric such as 'Time to Fill Critical Roles' would most directly inform which of the four perspectives?

Accepted Answer

Internal Business Process

Answer

Financial

Answer

Customer

Answer

Learning and Growth

Question 6

Which of the following best defines the Human Capital Value Added (HCVA) metric?

Accepted Answer

A measure of an organization's profit per employee after accounting for all operating expenses except for employee compensation and benefits.

Answer

The total revenue of a company divided by the total number of full-time employees.

Answer

The total cost of employee compensation and benefits as a percentage of total company revenue.

Answer

The average time it takes for a new employee to reach full productivity.

An HR department invested $40,000 in a new sales training program.As a result, the sales team's revenue increased by $160,000, and the cost of goods sold associated with that revenue was $90,000.What is the Return on Investment (ROI) for this training program?

An HR department invested $40,000 in a new sales training program.
As a result, the sales team's revenue increased by $160,000, and the cost of goods sold associated with that revenue was $90,000.
What is the Return on Investment (ROI) for this training program?