Law and Ethics Flashcards
7 cards from real CHP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Law and Ethics flashcards as text
Under the Fair Labor Standards Act (FLSA), which employees are entitled to overtime pay at 1.5 times their regular rate for hours worked over 40 per week?
Answer: Non-exempt hourly employees
Non-exempt employees under FLSA must receive overtime pay of at least 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
What is the primary purpose of a hotel's Standard Operating Procedures (SOPs) from a legal risk perspective?
Answer: To establish documented protocols that demonstrate reasonable care and reduce negligence liability
SOPs serve as evidence of reasonable care standards, which can protect hotels from negligence claims when procedures are properly followed.
A guest slips on a wet floor near the pool that had no warning sign posted. The hotel is most likely liable under which legal theory?
Answer: Premises liability due to failure to warn of a known hazard
Hotels owe guests a duty of care to maintain safe premises, and failure to warn of known hazards like wet floors constitutes premises liability.
Which privacy law primarily governs how U.S. hotels must handle the personal data of guests from European Union countries?
Answer: General Data Protection Regulation (GDPR)
GDPR applies to any organization processing personal data of EU residents regardless of where the organization is located.
A hotel manager asks a female front desk employee to wear a more revealing uniform than her male colleagues. This is an example of which type of illegal discrimination?
Answer: Sex discrimination based on disparate treatment
Requiring different dress standards based on sex constitutes disparate treatment sex discrimination under Title VII.
Which document legally binds a hotel franchise relationship and outlines brand standards, royalty fees, and territorial rights?
Answer: Franchise disclosure document (FDD) and franchise agreement
The FDD and franchise agreement are the legally binding documents governing the franchisor-franchisee relationship including fees and standards.
When a hotel is found to have engaged in 'bait and switch' advertising by promoting unavailable rates, it may violate which regulatory framework?
Answer: FTC regulations prohibiting unfair or deceptive acts and practices
The FTC prohibits deceptive advertising practices including bait-and-switch schemes that lure consumers with unavailable offers.