Assessment & Evaluation Methods Flashcards
7 cards from real CHI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Evaluation Methods flashcards as text
What is the PRIMARY purpose of formative assessment in hospitality instruction?
Answer: To monitor student learning and provide ongoing feedback during instruction
Formative assessment occurs during the learning process to monitor progress and provide feedback, helping instructors adjust instruction accordingly.
In Bloom's Taxonomy, which level of cognitive skill is being assessed when a hospitality student is asked to evaluate the quality of a guest service interaction?
Answer: Evaluate
Evaluate is the fifth level of Bloom's Taxonomy and involves making judgments based on criteria, such as assessing the quality of a service interaction.
Which characteristic of an assessment tool refers to whether it actually measures what it is intended to measure?
Answer: Validity
Validity is the degree to which an assessment tool measures what it is designed to measure, ensuring alignment with stated learning objectives.
A hospitality instructor administers the same skills test twice to the same group of students two weeks apart and gets nearly identical results. This demonstrates which assessment characteristic?
Answer: Reliability
Reliability refers to the consistency of assessment results over time; when the same test yields similar results under similar conditions, it is considered reliable.
What type of assessment is MOST appropriate for evaluating a student's ability to perform front desk check-in procedures?
Answer: Performance-based assessment
Performance-based assessment requires students to demonstrate skills in realistic scenarios, making it ideal for evaluating procedural tasks like check-in procedures.
A rubric used in hospitality instruction typically includes which of the following?
Answer: Scoring criteria with defined levels of performance quality
Rubrics provide clear scoring criteria with defined performance levels, giving students transparent expectations and instructors consistent evaluation standards.
What is the PRIMARY purpose of diagnostic (pre-assessment) in a hospitality training program?
Answer: To determine students' prior knowledge and skills before instruction
Diagnostic assessment identifies students' existing knowledge and skill levels before instruction begins, allowing instructors to tailor their teaching accordingly.