Classroom Management & Facilitation Flashcards
7 cards from real CHE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Classroom Management & Facilitation flashcards as text
In adult learning theory (andragogy), which factor MOST distinguishes adult learners from younger students in a hospitality classroom?
Answer: Adults bring prior experience that should be leveraged as a learning resource
Knowles' andragogy states that adults' accumulated experience is a rich resource that instructors should draw upon to connect new content to real-world contexts.
A hospitality educator is managing an online synchronous class. A learner repeatedly unmutes to talk over others. The BEST immediate response is to:
Answer: Mute the learner, establish turn-taking norms in chat, and address the behavior privately after class
Addressing disruptive virtual behavior calmly in the moment while following up privately preserves class flow and respects learner dignity.
Which of the following BEST describes the 'think-pair-share' technique and its benefit in a hospitality training session?
Answer: Students think about a prompt individually, discuss with a partner, then share insights with the larger group — increasing engagement and idea quality
Think-pair-share is a cooperative learning strategy that boosts engagement by giving every learner processing time before exposing ideas to the full group.
When managing a culturally diverse hospitality classroom, an instructor should FIRST:
Answer: Establish inclusive norms and learn about diverse communication styles to adapt facilitation accordingly
Culturally responsive facilitation requires self-awareness and proactive norm-setting so all learners feel respected and can participate effectively.
A student with a diagnosed learning disability enrolls in a CHE-aligned hospitality program. Under the Americans with Disabilities Act, the instructor must:
Answer: Provide reasonable accommodations as documented by the institution's disability services office
The ADA and Section 504 require institutions to provide reasonable academic accommodations to qualified students with disabilities without fundamentally altering the program.
Which questioning technique MOST effectively promotes higher-order thinking in a hospitality classroom discussion?
Answer: Open-ended Socratic questions that prompt analysis, evaluation, and synthesis
Socratic questioning drives learners to examine assumptions, consider alternatives, and defend reasoning — all higher-order cognitive skills on Bloom's Taxonomy.
What is the PRIMARY purpose of establishing ground rules at the start of a hospitality training session?
Answer: To create a shared social contract that promotes respectful, productive participation
Co-created ground rules build shared ownership of the learning environment and reduce disruptive behavior by setting clear, mutually agreed expectations.