Client-Centered Health Planning & Communication Flashcards

What is a key feature of client-centered coaching?

Answer: Focuses on client-driven goals and values

Client-centered coaching places the client at the heart of the process, empowering them to identify their own goals, values, and motivations for change. The coach acts as a facilitator, supporting the client's autonomy and self-discovery rather than imposing an agenda. This approach increases client engagement and the likelihood of sustainable behavior change because the goals are personally meaningful.

Why is active listening important in health coaching?

Answer: Demonstrates empathy and builds trust

Active listening involves fully concentrating on, understanding, responding to, and remembering what the client is saying, both verbally and non-verbally. This deep engagement communicates empathy, making the client feel heard, understood, and valued. It is crucial for building a strong, trusting relationship, which is foundational for effective coaching and client progress.

What does the SMART goal framework help clients do?

Answer: Develop realistic, trackable goals

The SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) helps clients create well-defined and actionable goals. By making goals realistic and trackable, clients can clearly understand what they need to do, monitor their progress, and stay motivated. This structured approach increases the likelihood of successful goal attainment and sustained behavior change.

Which coaching technique encourages clients to reflect on their reasons for change?

Answer: Open-ended questions

Open-ended questions invite clients to provide detailed, thoughtful responses that go beyond a simple "yes" or "no." This encourages deeper self-reflection, allowing clients to explore their motivations, challenges, and potential solutions in their own words. Such questions are vital for uncovering insights and fostering intrinsic motivation for change.

How should a coach respond to client ambivalence about change?

Answer: Explore both sides of ambivalence

Ambivalence is a natural part of the change process, where clients feel conflicted about making a change. A coach should acknowledge and explore both the pros and cons of changing and not changing, without judgment. This helps clients articulate their own reasons for and against change, allowing them to resolve their internal conflict and strengthen their commitment to a chosen path.

What communication strategy promotes collaboration and respect?

Answer: Using affirmations

Affirmations are statements that recognize and acknowledge a client's strengths, efforts, and positive qualities. By genuinely affirming a client, the coach builds their self-efficacy and confidence, fostering a collaborative and respectful relationship. This positive reinforcement encourages clients to continue their efforts and reinforces their capacity for change.