Client-Centered Health Planning & Communication Flashcards
7 cards from real CHC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client-Centered Health Planning & Communication flashcards as text
Which of the following BEST describes the role of active listening in health coaching?
Answer: Fully attending to verbal and nonverbal cues and reflecting meaning back to the client
Active listening is a dynamic process that involves attending to all communication channels and reflecting understanding to build rapport and insight.
A client says they want to 'eat healthier' as their primary goal. The coach's BEST next step is to:
Answer: Help the client define what 'eating healthier' means specifically and what a first step would look like
Vague goals must be clarified into specific, actionable intentions through collaborative inquiry before an effective plan can be created.
Which approach BEST supports a client who has low self-efficacy regarding physical activity?
Answer: Starting with very small, easily achievable activity goals to build a success track record
Mastery experiences — small successes — are the most powerful source of self-efficacy, particularly for clients who doubt their ability.
Motivational interviewing's 'OARS' acronym stands for:
Answer: Open questions, Affirmations, Reflective listening, Summarizing
OARS describes the core communication skills of motivational interviewing: open questions, affirmations, reflective listening, and summarizing.
A client discloses that they are experiencing domestic violence. The health coach should:
Answer: Acknowledge the disclosure, express concern, and provide information about local resources within the coach's scope of practice
Coaches should respond with empathy, provide safety resources, and operate within their scope while ensuring the client knows help is available.
Which question is MOST useful for identifying a client's readiness to change a specific health behavior?
Answer: On a scale of 1–10, how important is it for you to make this change right now?
Importance rulers assess the client's intrinsic motivation for change, a key readiness indicator from motivational interviewing.
When a health coach summarizes a session, the PRIMARY purpose is to:
Answer: Consolidate key themes, commitments, and insights to reinforce the client's understanding
Summaries reinforce what the client has expressed, affirm their commitments, and strengthen continuity between sessions.