Client-Centered Health Planning & Communication Flashcards
7 cards from real CHC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client-Centered Health Planning & Communication flashcards as text
A client keeps canceling appointments and says they are 'too busy' to work on their health goals. Which coaching response best addresses this barrier?
Answer: Explore what 'too busy' means to the client and identify micro-goals that fit their schedule
Exploring the client's experience of busyness and co-creating flexible micro-goals respects their autonomy and removes practical barriers.
Which element distinguishes a SMART health goal from a general health intention?
Answer: It includes a specific, measurable action with a defined time frame
SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, converting vague intentions into actionable commitments.
When a client shares sensitive personal health information, a CHC should primarily respond by:
Answer: Acknowledging the disclosure with empathy and maintaining confidentiality boundaries
Empathic acknowledgment validates the client's trust while upholding the confidentiality that is foundational to the coaching relationship.
A client-centered health plan is MOST effective when it:
Answer: Is co-created with the client based on their values, preferences, and readiness
Co-creation ensures the plan aligns with the client's intrinsic motivations, increasing commitment and follow-through.
Which communication style is MOST aligned with motivational interviewing in health coaching?
Answer: Asking open-ended questions and reflecting the client's own words back to them
Motivational interviewing uses open questions and reflective listening to elicit the client's own motivation rather than imposing external direction.
A health coach is working with a client who speaks limited English. The best approach is to:
Answer: Simplify goals and use visual aids while arranging for a qualified interpreter if needed
Using visual aids and qualified interpreters ensures the client fully understands their plan while respecting cultural and linguistic needs.
When reviewing a client's health action plan at a follow-up session, a CHC should FIRST:
Answer: Ask the client what they noticed or how things went since the last session
Opening with the client's own perspective honors their experience and provides insight into progress, challenges, and needed adjustments.