CHA Cheat Sheet 2026

The 30 highest-yield CHA facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. An exit interview is most useful for hospice administrators as a tool to: → Identify reasons for employee turnover and improve retention
2. Which of the following best represents a 'process measure' in hospice quality improvement? → The percentage of patients who received a pain assessment within 48 hours of admission
3. What ethical standard governs communication and documentation practice? → Adherence to the profession's code of ethics and applicable laws and regulations
4. Which quality measure is specifically tracked in hospice care as part of the Hospice Item Set (HIS)? → Pain screening and assessment completion rate
5. What ethical standard governs applied methods and techniques practice? → Adherence to the profession's code of ethics and applicable laws and regulations
6. What ethical standard governs industry best practices practice? → Adherence to the profession's code of ethics and applicable laws and regulations
7. How should challenges in assessment and evaluation be addressed? → Apply systematic problem-solving, seek expert guidance when needed, and document decisions
8. Under the Medicare Hospice Conditions of Participation, which team is required to plan and provide the core services for hospice patients? → Interdisciplinary group (IDG)
9. Which professional oversees the spiritual needs of patients? → Chaplains or spiritual counselors
10. What ethical standard governs continuing education requirements practice? → Adherence to the profession's code of ethics and applicable laws and regulations
11. Which scheduling approach ensures that hospice on-call nursing coverage is available to patients 24 hours a day, 7 days a week as required by CMS? → Rotating on-call scheduling
12. How should challenges in continuing education requirements be addressed? → Apply systematic problem-solving, seek expert guidance when needed, and document decisions
13. What ethical standard governs professional standards and ethics practice? → Adherence to the profession's code of ethics and applicable laws and regulations
14. Which document guides patient care in hospice? → Patient plan of care
15. What quality assurance measure supports continuing education requirements? → Regular self-assessment, peer review, and adherence to established standards
16. What is the role of strategic planning? → To guide organizational direction and priorities
17. How should challenges in communication and documentation be addressed? → Apply systematic problem-solving, seek expert guidance when needed, and document decisions
18. How should professionals apply communication and documentation in daily practice? → Consistently integrate best practices into every aspect of professional work
19. The 'Triple Aim' framework in healthcare quality improvement focuses on improving: → Patient experience, population health, and per capita cost reduction
20. Which federal agency is responsible for conducting surveys to certify hospice programs for Medicare participation? → Centers for Medicare & Medicaid Services (CMS)
21. What is the role of interdisciplinary team (IDT) meetings? → To coordinate patient-centered care
22. What is a financial risk of poor documentation? → Claim denials or legal consequences
23. How should professionals apply industry best practices in daily practice? → Consistently integrate best practices into every aspect of professional work
24. When a hospice receives a CMS Immediate Jeopardy (IJ) citation, what must the hospice do to avoid termination from Medicare? → Submit an acceptable allegation of compliance immediately
25. Which staff members are typically involved in financial compliance? → Billing, compliance, and administrative teams
26. Which staffing challenge is most unique to hospice organizations compared to other healthcare settings? → High risk of compassion fatigue and burnout due to continuous patient death and grief
27. Which team member typically leads the hospice care plan? → Hospice nurse
28. How can leaders manage resistance to change? → Engage staff and explain the purpose of change
29. What is the purpose of a 'run chart' in hospice quality management? → To track a single performance measure over time to identify trends or patterns
30. Under Medicare Conditions of Participation, how often must hospice organizations conduct QAPI activities? → On an ongoing and continuous basis