Quality Assurance & Improvement Flashcards
7 cards from real CHA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
In handwriting analysis QA, 'chain of custody' is important because it:
Answer: Ensures the integrity and admissibility of document evidence
Maintaining chain of custody documents who handled evidence and when, protecting its integrity and supporting admissibility in legal proceedings.
Which practice helps an analyst avoid 'feature creep' bias — the tendency to find more similarities the more one looks?
Answer: Setting predetermined criteria for identification or elimination before examining samples
Establishing specific identification or elimination criteria before examining the samples prevents the analyst from unconsciously adjusting standards mid-analysis.
A quality assurance audit of a handwriting analysis lab should include review of which of the following?
Answer: Case files, proficiency test records, and corrective action logs
A proper QA audit reviews case documentation, proficiency records, and corrective action logs to verify compliance with professional standards.
What is the recommended action when two analysts disagree on a handwriting conclusion during peer review?
Answer: Document the disagreement, discuss the specific points of contention, and seek resolution through re-examination or additional review
Documented discussion of specific disagreements followed by re-examination or additional expert review is the professional standard for resolving analytical conflicts.
Which action best exemplifies continuous improvement in a handwriting analyst's professional practice?
Answer: Participating in workshops, reviewing case outcomes, and updating methods based on new research
Continuous improvement requires ongoing education, reflective practice through outcome review, and incorporating updated research into analytical methods.
When preparing questioned document samples for analysis, a QA-compliant analyst handles originals with care primarily to:
Answer: Prevent physical alteration or contamination that could compromise analysis and admissibility
Careful handling prevents physical damage or contamination of originals, preserving evidential integrity and legal admissibility.
In a quality improvement framework for handwriting analysis, a 'corrective action' is triggered when:
Answer: A systematic error or deviation from established procedures is identified
Corrective actions are formal responses to identified systematic errors or procedural deviations to prevent recurrence and restore compliance.