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Interview Techniques & Communication Flashcards

7 cards from real CFE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Interview Techniques & Communication flashcards as text
  1. A CFE must interview a subject who only speaks Mandarin. What is the MOST appropriate action?

    Answer: Hire a certified professional interpreter and brief them beforehand

    A certified professional interpreter ensures accuracy, confidentiality, and impartiality; briefing them on scope and sensitive terminology improves effectiveness.

  2. When interviewing a potential victim of fraud who is emotionally distressed, which communication approach is MOST appropriate?

    Answer: Use active listening and empathetic responses before moving to detailed questioning

    Active listening and empathy help stabilize a distressed victim, build trust, and ultimately produce more accurate and complete testimony.

  3. Which non-verbal behavior is LEAST reliable as a standalone indicator of deception during a forensic interview?

    Answer: Gaze aversion

    Gaze aversion alone is a poor deception indicator because cultural norms, anxiety, and cognitive effort all produce it in truthful subjects.

  4. What is the 'funnel approach' in forensic interviewing?

    Answer: Beginning with broad open-ended questions and progressively narrowing to specific closed questions

    The funnel approach maximizes the quality and quantity of information by allowing free narrative first before narrowing with specific probes.

  5. During a recorded interview, the subject asks whether the conversation is being recorded. What should the CFE do?

    Answer: Confirm the recording and explain its purpose as required

    CFEs must be truthful; concealing recording when directly asked is deceptive, potentially illegal, and may render the interview inadmissible.

  6. A subject's written statement differs significantly from their oral account. Which step should the CFE take FIRST?

    Answer: Re-interview the subject using open questions about each version

    Re-interviewing with open questions gives the subject an opportunity to explain discrepancies and allows the CFE to assess credibility before drawing conclusions.

  7. What does 'mirroring' accomplish in a forensic interview context?

    Answer: Repeating the subject's last few words to encourage elaboration

    Mirroring — softly repeating the subject's last words — signals attentiveness and naturally encourages the subject to continue speaking and provide more detail.