Team Leadership and Dynamics Flashcards
7 cards from real Certified Six Sigma Black Belt Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Team Leadership and Dynamics flashcards as text
Which of the following BEST describes the role of a Six Sigma Champion in relation to the project team?
Answer: Removes organizational barriers and provides executive support for the project
Champions act as executive sponsors who clear political and resource obstacles that the Black Belt cannot resolve independently.
A team has reached the Norming stage. What is the Black Belt's MOST effective leadership approach at this point?
Answer: Step back slightly and coach the team toward self-regulation
In the Norming stage, teams are developing cohesion; a coaching approach reinforces emerging norms without stifling team autonomy.
What is the PRIMARY purpose of a team charter in a Six Sigma project?
Answer: To define scope, roles, goals, and ground rules that align the team from the start
A team charter establishes shared expectations and boundaries, preventing scope creep and role confusion.
Which stakeholder analysis tool helps a Black Belt visualize both the level of interest and level of power of each stakeholder?
Answer: Power/Interest Grid
The Power/Interest Grid maps stakeholders by influence and engagement level, guiding the Black Belt on where to invest communication effort.
A Black Belt observes that one team member consistently dominates discussions while others disengage. Which facilitation technique DIRECTLY addresses this imbalance?
Answer: Round-robin sharing
Round-robin sharing ensures each person contributes in turn, structurally preventing any one individual from monopolizing the conversation.
When a Six Sigma project requires cross-functional team members who report to different managers, what is the Black Belt's GREATEST leadership challenge?
Answer: Managing team members without direct authority
Black Belts typically lead through influence rather than authority, requiring strong interpersonal and negotiation skills to coordinate across organizational boundaries.
Which meeting management practice MOST effectively prevents recurring meetings from losing focus and running overtime?
Answer: Distributing a timed agenda in advance and assigning a timekeeper
A pre-distributed timed agenda sets expectations and a timekeeper enforces discipline, keeping meetings productive and on schedule.