Project Identification and Selection Flashcards
7 cards from real Certified Six Sigma Black Belt Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Identification and Selection flashcards as text
A Six Sigma project charter states the problem as 'cycle time is too long.' Why is this problem statement considered inadequate?
Answer: It lacks a quantified baseline, specific location, and measurable gap
An effective problem statement quantifies the current performance, specifies where the problem occurs, and describes the measurable gap — 'too long' provides none of these.
During project selection, a team uses a cause-and-effect matrix to link process inputs to customer outputs. What does a high score in this matrix indicate about a process input?
Answer: The input has a strong correlation with high-priority customer requirements and warrants investigation
A high cause-and-effect matrix score means the input strongly influences critical customer outputs, making it a priority focus for the Six Sigma project.
Which of the following BEST describes 'hidden factory' in the context of identifying Six Sigma project opportunities?
Answer: Unofficial rework and workaround activities that consume resources but are not captured in standard metrics
The hidden factory refers to unrecorded rework, inspection, and workarounds that inflate actual process cost and cycle time without appearing in official metrics.
An organization uses an Affinity Diagram during project identification. What is the primary purpose of this tool at that stage?
Answer: To organize large volumes of qualitative ideas or issues into meaningful groupings
An Affinity Diagram groups brainstormed ideas, complaints, or issues into natural categories, helping teams identify major themes for potential projects.
When a Black Belt presents a project to the champion for approval, the champion asks about the 'opportunity statement.' What information should this statement contain?
Answer: The quantified financial benefit and strategic value the project will deliver
The opportunity statement quantifies the potential financial and strategic benefit of the project, justifying why resources should be committed.
A team is using the GE/McKinsey matrix to prioritize business units for Six Sigma investment. The two dimensions of this matrix are:
Answer: Industry attractiveness and business unit strength
The GE/McKinsey matrix evaluates business units on industry attractiveness and competitive strength to prioritize where to invest resources, including Six Sigma efforts.
Which scenario BEST illustrates a project that should be rejected during selection because it violates the principle of 'manageable scope'?
Answer: A project to eliminate all customer complaints company-wide within 90 days
Eliminating all customer complaints company-wide in 90 days is far too broad in scope and too short in timeline to be a manageable Six Sigma project.