Project Identification and Selection Flashcards
7 cards from real Certified Six Sigma Black Belt Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Identification and Selection flashcards as text
Which financial metric measures the ratio of net benefit to cost, expressed as a percentage, and is commonly used to compare Six Sigma project candidates?
Answer: Return on Investment (ROI)
ROI expresses net benefit divided by cost as a percentage, making it a straightforward metric for comparing Six Sigma project candidates.
A Black Belt is reviewing the company's balanced scorecard to find project opportunities. Which perspective of the balanced scorecard most directly links to customer satisfaction projects?
Answer: Customer perspective
The customer perspective of the balanced scorecard directly measures customer satisfaction, retention, and acquisition, making it the primary source for customer-focused project opportunities.
When using a Pareto analysis to select Six Sigma projects, the underlying principle is that:
Answer: Approximately 80% of problems stem from 20% of causes
Pareto analysis applies the 80/20 rule, helping teams focus on the vital few causes that account for the majority of problems.
An organization wants to ensure its Six Sigma projects are aligned with strategic goals. Which tool best maps processes to strategic objectives to reveal improvement opportunities?
Answer: Strategy deployment matrix (hoshin kanri)
Hoshin kanri (strategy deployment matrix) cascades strategic goals down to operational projects, ensuring alignment between Six Sigma work and organizational priorities.
During project selection, a team calculates that a proposed project will break even in 8 months. This metric is known as:
Answer: Payback Period
Payback period measures how long it takes for a project's cumulative savings or benefits to equal its total cost.
Which of the following best describes an 'entitlement' in the context of Six Sigma project scoping?
Answer: The best sustainable performance a process can achieve given its current design
Entitlement is the best sustainable performance a process can achieve without a fundamental redesign, representing the performance gap a Six Sigma project can close.
A Six Sigma project selection committee rejects a project because it has high impact but also high complexity and resource requirements. Which weighted scoring criterion did the complexity factor most likely influence?
Answer: Feasibility score
Feasibility scores in weighted project selection matrices account for complexity, resource availability, and implementation difficulty.